Department of Management
Join a Management Team.
A company is usually organised into departments – human resources, sales, marketing, accounts, information technology, dispatch and delivery, quality assurance, customer relations, production, security, legal and other departments as the nature of the business requires.
Each department has its own area of responsibility, its own skill, its own procedures, its own space and its own staff. Each department prides itself on its contribution to the overall success of the company. Each department has a management structure.
The company will have a core business that is a focus for everyone. Senior management decides on long and short term objectives. A strategic plan sets out the company’s goals. The strategic plan involves everyone in the company and is an
opportunity for each department to contribute to company development and growth. The plan is reviewed regularly and is adjusted to reflect market conditions.
Work brings people together and there is of course a social dimension to work. When new people join a department they are welcomed into the team. When a colleague retires or moves on, the department feels the loss of a friend. It’s human. It’s natural. Departments organise outings that are fun events. People who work together share their concerns about work, about
family, about the future, about relationships. The workplace is an important centre in everyone’s life.
If the department is managed in a way that provides a relatively stress-free working environment, the quality of life for everyone is enriched. If the department is an excessively stressful place the quality of life is diminished and morale drops. Research shows that people in the world of work put a high value on the quality of life. People want to work in an environment where colleagues are pleasant, where the managers are sensitive and where people’s concerns get a good hearing. Of course, people are human. There are good days and bad days. Upsets and reconciliations are in the cycle of working and living. When workers feel their interests are threatened they may call on their union to promote their case and defend their interests. To be effective in such circumstances, managers have to acquire good negotiation skills and good people management
skills.
In ITT Dublin, students on the management programmes from Higher Certificate to the Honours Bachelor Degree are helped to analyse the principles of management. A great range of management skills are practiced, from using information technology effectively, to running successful meetings. Management concepts from economics, business, psychology, sociology, accountancy, marketing, law and taxation are presented, discussed and studied. Students are encouraged to think and act globally, to be personally adventurous and creative, and to be at the forefront of establishing ways of working that move human beings beyond cogs in a machine. Graduates of our programmes are well prepared to make a successful contribution to the
management of any company.
Dr Phil Mulvaney BA HDipEd MAEcon PhD
Tel: + 353 1 404 2791 - Email



